Go to /login. Enter your email address and password, then click the Login button. Once logged in, you can make a deposit or begin trading. For added security, we recommend enabling two-factor authentication.

Account deletion is not available. However, you can block your account. To do so, submit a support ticket by navigating to Support in the main menu and creating a ticket.

Navigate to the "Withdrawal" tab and choose the preferred withdrawal type. After entering all the required information, click the "Submit" button to generate your withdrawal request.

Withdrawals are initiated at different times based on the type of transaction fee selected. The processing time may vary depending on the fee structure, with higher fees often resulting in faster transactions. Be sure to choose the appropriate fee option based on your urgency.

To cancel a withdrawal request, please reach out to our support team, and we'll assist you promptly.

Locate the "Deposit" option in the main menu and select your preferred method. Alternatively, you can make a quick cryptocurrency deposit using the form available on the "Dashboard" page.

Our customer support team is available around the clock, every day of the year. If you have any questions, suggestions, or concerns, our experts are here to help. We aim to respond as quickly as possible.

Download the Google Authenticator app from the Play Store or App Store. Log in to your account, then either scan the QR code with the app or enter the code manually. Once your account is linked to the authenticator, input the authentication code into the "2FA code" field. After the code is successfully verified, two-factor authentication will be enabled.

Reach out to our support team for help.

Yes, it is! We prioritize the safety of our clients' personal information and assets. We implement advanced security measures, including two-factor authentication and anti-phishing protections. More than 95% of our currency is kept in cold storage. Our Web Application Firewall (WAF) actively detects and prevents hacker attacks to safeguard our exchange.

Two-factor authentication provides an additional layer of security for your account. In addition to your password, you'll need a 6-digit code generated by an app that refreshes every 30 seconds. We highly recommend enabling this feature to safeguard your account from unauthorized access.

Please provide us with the transaction details, and we will look into the issue.

Yes, you can cancel orders that haven’t been accepted yet. Please reach out to our support team and explain the situation. Please be aware that once an order has been executed, it cannot be canceled.

You can view your order history on the Transactions page in the main menu.

Please allow time for your funds to be automatically credited to your account. If there are any issues, our support team will get in touch with you.

The transaction fee will be shown to you before you complete the order.

The minimum and maximum withdrawal limits vary and will be displayed on the page when you place an order.